Limited Warranty
Master Appliance Repair, LLC. provides a limited 90-day warranty on parts and labor associated with completed repairs.
This warranty does not cover consumable or maintenance-related items, including but not limited to refrigerants, filters, fuses, access valves, and certain moving components subject to normal wear and tear.
To qualify for warranty service, customers must notify Master Appliance Repair, LLC. within the applicable 90-day warranty period and allow our technicians a reasonable opportunity to inspect and perform any necessary warranty work.
This warranty is limited solely to the services performed by Master Appliance Repair, LLC. and does not extend to any representations, guarantees, or warranties made by third parties, contractors, or referral sources.
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Disclaimer of Liability
The customer acknowledges that appliance repair and installation services may require the movement, disconnection, or removal of appliances and related fixtures.
Master Appliance Repair, LLC. shall not be liable for incidental or consequential damages, including but not limited to water leaks, scratches, flooring damage, cabinet damage, countertop damage, food spoilage, or similar losses that may arise during the normal course of diagnosis, repair, installation, or appliance removal.
The customer further understands that Master Appliance Repair, LLC. is not responsible for warranties, representations, or commitments made by contractors, referral partners, manufacturers, or any third party.
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Service Call Fee
The service call fee covers the technician’s travel time, professional expertise, and initial diagnostic evaluation of the appliance.
This fee applies regardless of whether the customer chooses to proceed with the recommended repair and is non-refundable once the diagnostic service has been performed.
The service call fee compensates the technician for the time and effort required to inspect, evaluate, and identify the appliance issue.
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Marketing Communications & Consent
By providing your contact information to Master Appliance Repair, LLC., you consent to receive communications related to our services, promotions, special offers, appointment reminders, and company updates.
Your information may be shared with trusted service providers or business partners when necessary to support our marketing, communication, and customer service efforts.
You may opt out of marketing communications at any time by contacting us directly or following the unsubscribe instructions included in applicable communications.
We are committed to protecting your privacy and handling your personal information in accordance with applicable privacy laws and regulations.
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No Refund Policy
1. Overview
Master Appliance Repair, LLC. is committed to providing professional appliance repair and installation services. Please review the following policy regarding refunds and service-related disputes.
2. No Refunds After Service Completion
Once repair, installation, diagnostic, or related services have been completed, all charges are considered final and non-refundable.
This policy applies regardless of:
* The outcome of the repair
* Customer dissatisfaction with the repair results
* A decision not to proceed with additional recommended services
3. Service Warranty
Although refunds are not provided for completed services, we stand behind the quality of our workmanship.
Eligible repairs are covered by our limited warranty. If a covered issue related to the completed repair occurs during the warranty period, customers should contact us promptly so we can evaluate the concern and provide any applicable warranty service.
4. Customer Concerns & Dispute Resolution
Customer satisfaction is important to us.
If you have questions or concerns regarding a completed service, we encourage you to contact our team as soon as possible. We will review the matter, discuss available options, and make reasonable efforts to reach a fair resolution whenever possible.
5. Exceptions
In limited circumstances, Master Appliance Repair, LLC. may consider a refund or partial refund for issues such as billing errors, duplicate charges, or other extraordinary situations.
Any exception will be reviewed and approved solely at the discretion of Master Appliance Repair, LLC.
6. Contact Information
If you have any questions regarding these Terms & Conditions or our No Refund Policy, please contact us:
Master Appliance Repair, LLC.
Email: info@masterapplianceusa.com
Phone: +1 (919) 600-9954